Return Policy | Nura Lab New Zealand
Nura Lab Return Policy – New Zealand
At Nura Lab, we want you to love your jewellery. If you’re not 100% satisfied with your purchase, we offer an easy 14-day return policy within New Zealand.
✅ Return Eligibility:
- Items must be unused, unworn, and in original packaging
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Must be returned within 14 days of delivery
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Custom or engraved items are non-refundable
🔄 How to Start a Return:
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Email us at info@nuralab.co.nz with your order number and reason for return
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We’ll send you return instructions and a return reference
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Once received and inspected, your refund will be processed within 3–5 business days
📬 Return Address:
Nura Lab
P.O. BOX 1306
Auckland CBD 1010
New Zealand
📞 Need Help?
Contact us anytime:
📧 info@nuralab.co.nz